Swayla - AI Sales Call Note Taker

1. Information We Collect

We collect information you provide directly to us:

Account Information: Name, email address, and password when you create an account
Profile Information: Industry, role, company, and objectives during onboarding
Call Data: Meeting links, call recordings, transcripts, and AI-generated notes
Payment Information: Billing details processed securely through Stripe

2. How We Use Your Information

To provide and improve the Swayla service
To generate personalized AI notes based on your profile
To process payments and manage your subscription
To communicate with you about your account and updates
To analyze usage patterns and improve our AI models

3. Call Recording and Transcription

When you use Swayla on a call, we record the audio and video of the meeting. This data is:

Processed to generate transcripts and notes
Stored securely and encrypted at rest
Accessible only to you through your account
Deleted upon your request or account deletion

4. AI Processing

Your call transcripts are processed by AI (Claude by Anthropic) to generate notes. We do not use your specific call data to train our AI models. Your data is processed solely to provide you with the service.

5. Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Recall.ai (for call recording), Anthropic (for AI processing), Stripe (for payments)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In the event of a merger or acquisition

6. Data Security

We implement industry-standard security measures including:

Encryption in transit (TLS) and at rest
Secure password hashing (bcrypt)
Regular security audits
Access controls and authentication

7. Data Retention

We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time. Some data may be retained for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Object to certain processing

9. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

11. Contact Us

For questions about this Privacy Policy or your data, contact us at privacy@swaylaai.com